9winz online
9winz online
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This app is available for your device
9winz online
This app is available for your device
Contact
+91 2222735506
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 9winz online?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This secure method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To complete the process, first, check your internet connection for a strong signal. Wait for the "send OTP" option to be available, then click and wait for the OTP to arrive. If you don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, submit your updated KYC details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, please uninstall the app from your device and then download the latest version. Once the update is installed, you should be able to log in and play the newly updated app without any problems. This should resolve any issues and ensure a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 9winz online?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the earnings from gaming activities, excluding bonus amounts. The app does not allow users to withdraw bonus funds, only the money earned through gaming.
Q2: Is it necessary to do KYC for withdrawal?
For a smooth onboarding process, please ensure all your Know Your Customer (KYC) details are completed and submitted in the app, including linking your Aadhar card, UPI, and bank account details. This is a one-time requirement to securely store your information. By doing so, you'll be able to access the full range of features and services available in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay happens when payment processing is slowed down.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw the money you've earned from playing games using the bonus amount. Any winnings from gaming with the bonus can be withdrawn, but the bonus itself cannot.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, navigate to the settings and check your transaction history. If your withdrawal request isn't reflected, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
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